What do our clients say about using us?

A random selection of clients' thoughts.

We can sit here and tell you how good we are until we are blue in the face but we would rather our customers tell you for themselves! After all, like you - they either had someone else looking after their IT support requirements, or were trying to look after their networks themselves. Either way, after meeting with us and talking through their requirements they utilised our IT Support Services and were extremely glad that they did. Below is a selection of our current clients and some of their comments. These are real customers, with real opinions - if you would like to speak directly to any of them about the service that we provide to them, please contact us below and we will gladly arrange it for you. This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Hardmans Solicitors

Computer Rescue have been fantastic to us. Not only have we saved lots of money but we experience a very professional, yet personal and friendly service. There is no messing around to be had with Computer Rescue – any problems are quickly remedied. Our main saving is time spent dealing with the system and any problems. Because Computer Rescue look after the system so well, we hardly have to spend the man hours dealing with any problems – it is all done for us, and for a fraction of the price we were paying our previous computer support company. Well, what can I say? Service they provide is 110%! They usually always answer the phone as quickly as possible and if on the odd occasion there is no answer, a call back is received very quickly. Engineers are very professional and know exactly what they are talking about. Without Computer Rescue, we would still be in a mess with our IT equipment. With the improvements suggested by CR and with the care taken in looking after our system, the network and computers run very smoothly which in turn helps us to work at a decent pace in order for our business to continue functioning properly. We are so happy to have found CR – they have saved us lots of money and time and we can get on doing our business without any worries about our IT equipment and network. We are in safe hands!!.

DAC Architects

Professional and proactive. The reliability of our systems and the speed with which problems are sorted out more than compensate for this. Most of our dealings are with Paul who is both knowledgeable and conscientious. Computer Rescue has been able to maintain a very high level of service and expertise over several years. Their management and very able engineers have taken the time to understand the way we work and they are always willing to help not only with maintaining our network and dealing with occasional problems but also with advise about developing and improving our equipment, software and systems. We are very pleased.

WEmanin Ltd

"Computer Rescue have been our IT consultants for some years now, and the service we get from Computer Rescue is excellent. Their helpful, friendly approach towards our company is just what we need to keep our systems working efficiently. Jason is always contactable by phone or email and his response time, more often than not is immediate, as he is able to access our systems remotely. Anything he can’t fix remotely he will deal with personally as soon as he can get to us. Jason has worked hard to get his Microsoft qualifications and this stands him in good stead on a day to day basis when faced with problems. He does not like to be beaten! He has worked with us to expand and improve our system over the years, including updating our Web Site, and we appreciate everything he does for us. I would recommend Computer Rescue to any business looking for the personal touch in their IT services."

Design Quarter Architects

"After using other so-called IT companies, we came across Computer Rescue Ltd via the internet – and we are extremely glad that we did. They were incredibly helpful with the choice of server and IT upgrades that were available to us – choosing the RIGHT solution, rather than just the most expensive one. The installation of Small Business Server 2003 went very smoothly and we were up and running in no time, ready to take advantage of remote working and email. Utilising Computer Rescue’s premium monthly support contract, we are completely confident that our IT systems will continue to function well both now and in the future. There is very little waiting with Computer Rescue, if you need them, they respond quickly and get the job done I would have no hesitation in recommending Computer Rescue."

Jellybean Creative

"Computer Rescue have been our IT consultants for some years now, and the service we get from Computer Rescue is excellent. Their helpful, friendly approach towards our company is just what we need to keep our systems working efficiently. Jason is always contactable by phone or email and his response time, more often than not is immediate, as he is able to access our systems remotely. Anything he can’t fix remotely he will deal with personally as soon as he can get to us. Jason has worked hard to get his Microsoft qualifications and this stands him in good stead on a day to day basis when faced with problems. He does not like to be beaten! He has worked with us to expand and improve our system over the years, including updating our Web Site, and we appreciate everything he does for us. I would recommend Computer Rescue to any business looking for the personal touch in their IT services."

CGMC Design

"CGMC is built up on service and having 24/7 contact with our clients. When we hit problems with our server and other PC problems .Computer rescue become a valuable assist to the team as they where straight away dealing with the problems and getting us back up and running. Some of our problems where very difficult to over come and other PC companies had tried before in the passed but had failed to resolve. These guys resolved the problems and our clients where none the wiser to what had happened. I have now said to Jason owner of Computer Rescue that he can look after all Mac, Server, PC problems and maintenance for CGMC as they get the job done straight away and right first time and that’s what CGMC are all about."

Sterling Cross Recruitment

"We received a no obligation trial of the service initially which we took up. At the time, we were in contract with another IT company whose customer service had collapsed over the period of the contract. Once Computer Rescue arrived onsite they did a complete system check on our existing server and back up systems and diagnosed the server to be completely inadequately installed and the back up system to be out of date. A new server was installed with minimum downtime at a time to suit us. As a result of their work, we now have Microsoft exchange working properly, adequate anti-virus, secure remote working, monitored back ups with the right capacity. Due to their expertise, thankfully we have not had to have many onsite visits, the telephone response time is usually immediate with the engineer remoting into the server/client machine and fixing the issue remotely. Our business is information critical and we are convinced that the system is secure and is being backed up in a fashion which gives us peace of mind. We think that Computer Rescue as a business is big enough to cope with any issues that may arise but also small enough to care about each client’s individual needs. "

Jigsaw Recruitment

"We have finally found a company – after 9 years, -‘Computer Rescue ’ – who actually do what they say they are going to do, talk to us in the English language and not computer language and have finally made our computers operate effectively – unlike the many other local companies who have promised the earth and delivered nothing. Jason Lydford has always made himself available to speak to , and has always rectified any problems we have experienced immediately. We would have no hesitation in recommending Computer Rescue to any new or existing company who wants computer maintenance hassle free. For our company, it has made the whole computer situation pain free!!"